Shipping policy

HOW DOES YOUR SHIPPING WORKS 

We ship to most countries in the world with only a few exceptions. If your country is one of the exceptions you won't be able to purchase at check out. 

All orders from Little Laurel are shipped via Australia Post and DHL Express from our warehouses in Melbourne, Australia, and Bogotá, Colombia respectively according to product availability in each warehouse. Any Customs and import duties that are charged once the order reaches its destination country, must be paid by the recipient of the order.

Little Laurel have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You may want to contact your local Customs office for further information. 

If you refuse to pay the customs fee and the parcel is returned to back to our warehouses, we will contact you regarding a re-shipment or refund.

If you opt for the refund, a shipping and handling fee will be deducted from your refund. 

HOW LONG DOES SHIPPING TAKE

Delivery times may vary depending on the destination country and the shipping method chosen during checkout. You will receive a tracking number once your order is shipped. To see estimated delivery times check our FAQs section/ Shipping/ Shipping times.